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Shipping & Returns


We ship from our New Delhi office via Bluedart and shipping is free within India. Once your item has been processed & dispatched it is usually delivered within 3-7 days*. 

*Shipping times are to be used as a guide only and are based on time from order.’s cannot take responsibility for delays due to customs clearance or payment transaction.


Shipping Processing Time

On the product page for each item, you'll see a dispatch estimate. E.g. 4-6 weeks. Some of the items are already in stock and they ship much quicker. 

However some items are made to order & are manufactured based on your measurements, which takes a longer time. In case you have questions regarding the shipment time please email us at


Orders Multiple Objects

If your order has multiple products with different dispatch dates, all the products are shipped as one shipment, once all products in your order are ready. 
However, if you wish to receive some products earlier, please email us at with your order number, we shall do the needful.


Shipment Tracking

After placing an order, you will receive an e-mail acknowledgment. This will be followed by another e-mail once we have verified your payment details and approved your order for shipping. In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information. You will receive regular e-mail updates on the delivery status of your order. You can also check the status in the My Account section of’s or on _________by inserting the tracking number supplied. 


Order Delays

Firstly, we'd like to apologize. We work hard to reduce lead times and avoid delays, which we let you know about if & when they arise. If you've been waiting longer than you should have and you haven't heard from us, please email us at & we will get back to you within 48 hours.


DUTIES & TAXES For Customers Outside India

Import duty is not included in the prices you see online. You may have to pay import duties upon receipt of your order or at a later date depending on your customs authority. You will not have to pay VAT or sales taxes, but there may be other local taxes that you need to pay to receive your order. 
If you have any questions or estimates of duty charges* please email us at  *Estimated Duty Charges are to be used as a guide only and are based on time from order.’s cannot take responsibility for inaccuracies."